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FAQ

The solution to your more frequent doubts

Instructions for use of motorhomes

• What should I know before booking my motorhome? (Click to open)

It is paramount to us that you know the General Conditions on the rental of our vehicles because we value the clarity and transparency in our services.

• What type of insurance contract to rent a motorhome? (Click to open)

The insurance with our cars that have covers damage to third parties without limit of amount and damages in excess of 700,00 € to blame the tenant are deducted from the deposit left on deposit.

It is therefore very important to check the car when you pull out of our facility or is delivered at the point you choose, and make clear in the contract defect located to avoid confusion and disappointment when collecting the car.

In the case of a theft excess will not count (it covers damage from zero cost), although the policy does not cover additional items added to the motorhome (TV, DVD, 12 V converter to 220 V, etc), or no personal items left inside the vehicle at the time of the incident, which are borne by the tenant.

• Do I pay any additional cost to the daily rent? (Click to open)

The only additional payment of the rental value is 35,00 € for the cleaning, so you do not have to worry about cleaning the vehicle after holidays in the cost of cleaning is not included emptying of liquids waste, so please submit all deposits of gray water and black voids. If it were not be charged an additional fee of 20,00 €.

• What happens if in the course of my vacation a fault occurs in the vehicle? (Click to open)

While vehicles have very little use, since our fleet is constantly renewed in the case of motor vehicles may be that the vehicle breaks down, in this case the company will tell you the nearest FIAT dealer to perform the repair concerned.

In the event that the damage can not be repaired immediately, have a travel assistance which shall accommodate the occupants of the vehicle in a motel near the dealership, with a maximum of 2 nights in Spain and 3 nights abroad. In the event that the repair exceeds this period, assistance will pay for the return of passengers to their hometown and the return ticket to collect your car once repaired.

In the basic coverage covered by contrast is not contemplated the return of days lost for injuries of this type, although you can get it at the time of closing your car service cancellation by accidental causes in which if you look at the cancellation of rent for this type of situation-see General Conditions of insurance for those who may choose to stay.

• What happens if I cancel my trip? (Click to open)

If the service contract cancellation, and fulfilling the conditions of that contract is required to reimburse the amount paid. Otherwise, if the cancellation occurs 30 days or more in advance, you can choose to leave escrow the amount of your booking will be booked for an upcoming rental, which shall be completed within a maximum of 6 months otherwise would amount repayable.

• Can I hire a service cancellation? (Click to open)

Indeed, you can hire a service cancellation, which would cover the repayment of the amount given as a reserve in the event of termination for good cause – see General Conditions –.

• What happens if I have an accident with the car? (Click to open)

In the event of any accident occur that prevents accidental resumed their journey the agreement is automatically terminated, so there is no right to any kind of a refund or the remaining days of hire. Although there is the possibility of hiring a replacement vehicle service to specify the rent – available on General Conditions –.

• Can I get a replacement vehicle service? (Click to open)

If your car to realize you can hire a replacement vehicle service would cover the mechanical breakdown, breakdowns or accidents that may prevent the continuation of their journey. While you will request the transfer roadside assistance to facilities to collect Autocaravanas del Sol vehicle replacement or lead to costs that would move the motorhome to the site which is at the time of the incident.

• Can it drive another person not included in the contract of the motorhome? (Click to open)

If anyone over 25 years and 2 years old with a minimum driver's license may take the motorhome, being covered by the insurance policy.

• Can I purchase an insurance policy to drive the cost of the franchise and that it is of 0,00 €? (Click to open)

No, the case of an annual insurance, hired for the vehicle and not on time for each car, you can not change the contractual terms of the policy, making it impossible to reduce the cost of the bond.

• When I refunded the amount of bail and how is the system? (Click to open)

The bond is in anticipation of damage, to review the company reserves campers a maximum period of 72 h after returning the car, as the case of a motorhome, the review carried out during the cleaning of the car and requires a review of each of the parts of the vehicle, which takes several hours.

The amount of the deposit is returned in the same credit card that was applied to the office.

• The motorhome is fully independent? (Click to open)

Yes, it is. It has an autonomy in regard to a fridge, cooker, hot water, heating, lighting and sanitation.

• What is the cruising speed of a motorhome? (Click to open)

The cruise speed is between 100 and 110 km/h full load.

• All vehicles are diesel? (Click to open)

Yes, all vehicles are diesel engines and 2.000 to 2.800 cc.

• Can I park anywhere a motorhome? (Click to open)

Yes, if not expressly indicated otherwise.

• Is there 220 V in a motorhome? (Click to open)

Yes, when connected in a network of camping 220 V When not plugged into a campsite, our cars have a 12 V converter to 220 V, which provides permanent tension.

• Where liquids are discharged chemical toilet and gray water tank water? (Click to open)

They can be downloaded at the sites indicated in some Spanish cities and in almost all European cities, or in the same campsites.

• Can I rent a motorhome in winter? (Click to open)

Yes, all our vehicles are equipped with heating, both in the cockpit and the cabin.

• Can I carry bikes? (Click to open)

Yes, some vehicles have bike racks.

• How does it work a motorhome? (Click to open)

If after seeing all the Instructional videos you still have some doubts should not worry, the website of Autocaravanas del Sol may see some informative videos. Also on DVD campers who have found a disk with all the information. If you stay still some answered by telephone to advise you.

• What is the capacity of water tanks? (Click to open)

Depending on the vehicle and the number of places, ranging from 115 l and 160 l.

• When you remove the motorhome I leave my car in the parking lot? (Click to open)

Yes, you can leave your car in our parking lot when you withdraw the motorhome, and the rental period, free.

• How big is a motorhome? (Click to open)

The high is 3,10 m, the width is 2,20 m, and the length ranges from 5,60 m and 7,15 m, depending on the model chosen.

• What type of driving license I have to drive a motorhome rental? (Click to open)

All our motorhomes can be driven with a driving license type B.

• What things should I pay special attention when I drive a motorhome? (Click to open)

Mainly height, with particular attention to bridges, balconies, height limitation in gas stations, parking, tolls, etc. I also take special care with the branches of trees.

• Deliver the motorhome to me clean? (Click to open)

Yes, the motorhomes are cleaned and disinfected, and the return to Autocaravanas del Sol clean it by the amount of 39,00 € included in the rental price of the motorhome.

• What insurance is included in the rental vehicle? (Click to open)

The insurance is included in the rental is the Civil Liability and third plus a comprehensive insurance free of 700,00 €.

Theft and fire coverage throughout the European community and countries bordering the Mediterranean.

International roadside assistance, lodging and transportation in case of accident or breakdown.

The driver should always be over 25 years and 2 years old, at least of driver's license.

• In the case of a mechanical breakdown what should I do? (Click to open)

In the event that the vehicle suffers a mechanical would be to notify the insurance for the tow truck moved the vehicle to the nearest most appropriate workshop.

If the repair exceeds the amount of 100,00 € must submit the budget to repair Autocaravanas del Sol, and once authorized repair shop to give the order to proceed with the execution of it. The insurance company will provide accommodation to the occupants.

The amount of the repair will cost and the return will be refunded by Autocaravanas del Sol.

List of recommendations

This is a small list of items you may find helpful:

• For camping (Click to open)

  • Flashlight.
  • Clothesline.
  • Clamps tender.
  • Garbage bags.
  • Cube for the dishes.
  • Small shovel.
  • Tables and chairs.
  • Ashtray.
  • Lighter.
  • Tablecloth and napkins.
  • Barbecue.
  • Paper and pen.
  • Card and board games.
  • Specific kitchen utensils.
  • Blankets and bedding.
  • Anti-mosquito electrical and spare parts.

• For the personal hygiene (Click to open)

  • Soap and shampoo.
  • Toothbrush.
  • Toothpaste.
  • Deodorant.
  • Shaving utensils.
  • Comb and brush.
  • Toilet paper.
  • Handkerchiefs.
  • Sanitary napkin.

• For first aid (Click to open)

  • Personal medication.
  • Antibiotics.
  • Thermometer.
  • Aspirin.
  • Needle and thread.
  • Ointment for bruises.
  • Anti-burn ointment.
  • Cream forinsect bites.
  • Betadine.
  • Hydrogen peroxide.

• For travel in Spain (Click to open)

  • Driving license (valid).
  • NIE (in force).
  • Camping Guide.
  • Health Card / Card of the mutual.
  • Address attractions.
  • Cash and credit cards.

• For travel abroad (Click to open)

  • European Health Card (EHC) – ask at any Social Security office –.
  • Dictionary.
  • Passport (valid).

• For the kitchen (Click to open)

  • Pressure cooker.
  • Salad.
  • Oil, salt, sugar, cocoa, coffee, etc.
  • Sticks.
  • Opener.
  • Mat.
  • Coffee machine.
  • Dishcloth.
  • Foil.

• The unforgettable (Click to open)

  • Hunting license and / or fishing (valid).
  • Health Card / Card of the Mutual.
  • Sunglasses.
  • Glasses.
  • Cash and credit cards.
  • Driving license (valid).
  • Mobile and its charger.

• Tips for driving. Before leaving (Click to open)

  • Check that have closed all windows and skylights.
  • Check that has disconnected the electrical connection of the campsite.
  • Regulate the side mirrors.
  • Remove and collect wedges level control.
  • Lift the outer step.

• Tips for driving. On the road (Click to open)

  • The vehicle has a height of 3,10 m.
  • Pay particular attention to tolls, height limits, branches of trees, road signs, narrow streets, balconies…
  • The vehicle is long. For parking maneuvers outside help is needed.
  • The rear is longer than a tourist, so it can be mounted on the sidewalk when operating in parallel to the curb of the street.
  • The carrier deployed to the mobile home provides virtually 1 m more in length.
  • The speed limit in Spain for these vehicles is 90 km/h in secondary roads and 110 km/h on highways and motorways.
 
 
 
 
 
Autocaravanas del Sol is a member of:

Parking in Málaga: Los Nogales, 52. Ctra. Churriana - Cártama (A-7052), km 0,6. C.P: 29130. Alhaurín de la Torre. (Málaga). Spain.
e-mail: malaga@autocaravanasdelsol.com.
Line: autocaravanasdelsol.
Skype: autocaravanasdelsol.

 
Headquarters GPS coordinates:
Latitude: +36° 40' 52.00".
Longitude: -4° 32' 12.50".
Decimal: 36.681100, -4.536800.
 
Legal notice. © Copyright 2006-2017. Autocaravanas del Sol. All rights reserved. Sitemap.
Autocaravanas del Sol Operated, SL. CIF: B-92.779.065.
Los Nogales, 52. Ctra. Churriana - Cártama (A-7052), km 0,6. C.P: 29130. Alhaurín de la Torre. (Málaga). Spain.
 
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ASEICAR (Asociación Española de Comercio del Caravaning) official web site
GREMCAR (Gremi de Comerciants de Caravaning de Catalunya) official web site
CECC (Confederación Española de Camping y Caravaning) official web site
Services included in the rental of motorhome
General Conditions for Motorhome Rental in Spain
List of flights from Málaga-Costa del Sol, Barcelona-El Prat, Girona-Costa Brava and Madrid-Barajas airports
Intro of Autocaravanas del Sol
Weather in Alhaurín de la Torre and Madrid
How to get Autocaravanas del Sol from Málaga? in Autocaravanas del Sol
How to get Autocaravanas del Sol from Marbella? in Autocaravanas del Sol
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